Part-time customer account manager M/F
Job: Work-linked customer account manager
Type of contract: Part-time
Start date: ASAP
Location: La Caserne, 12 rue Philippe de Girard, 75010 Paris
ABOUT WSN
WSN is the organizer of international fashion, lingerie, and design events in Paris: Who’s Next, Bijorhca, Premiere Classe, Salon International de la Lingerie, Interfilière Paris, Shoppe Object Paris, and Matter and Shape.
We have been organizing events for 30 years at Porte de Versailles and in the Jardin des Tuileries during Paris Fashion Week.
Our events enable French and international brands, creators, and designers to showcase their collections and solutions to buyers and fashion professionals from around the world.
WSN is a subsidiary of the Comexposium Group, one of the world leaders in event organization, with 135 events held worldwide each year.
MISSIONS
The Customer Account Manager supports the sales team by providing a first level of information to brands and interfacing with sales staff. He/she also provides support for the sales department.
As such, its main tasks are to:
- Respond to enquiries from customers and prospects (exhibitors).
- Helping to organise and manage selection committees (collecting data and missing information from applicants, presenting applications to sales teams, sending responses to brands, updating application tracking media).
- Provide administrative support for the sales team (internal and external): set up accounts, create quotations, send documents and information on trade fairs, etc.
- Handle daily requests from sales staff (extractions, preparation of files for emailings, etc.)
- Supporting the sales team in follow-ups and requests for information from brands for our various media
- Enhance and update the database: regularly update the database of exhibitors and prospects
- Helping to prospect for new brands
- Assist the sales team with payment reminders and invoice entry
PROFIL REQUIRED
- Student with at least 3 years of higher education (business, marketing or communications school)
- Comfortable using IT tools, particularly Excel
- Knowledge of the Salesforce sales management tool is a real plus
- You speak and write fluent professional English.
- You are organised, curious and enjoy working as part of a team in a dynamic environment.
- Your analytical skills, ability to understand the issues at stake, organisational skills, rigour and responsiveness will enable you to get up and running quickly.